How We Helped a SaaS Startup Cut Onboarding Time by 80%

A SaaS startup approached us struggling with a slow onboarding process. Customers were taking 10 days to get fully set up.

**Problem:** Long onboarding led to drop-offs and delayed revenue.

**Solution:**

- Created an interactive onboarding checklist.

- Simplified setup steps.

- Added automated email guidance for new users.

**Result:** Onboarding time dropped from 10 days to 2 days. Customer satisfaction skyrocketed and churn decreased by 35%.